We’re here to answer all your questions about our puppies, payment, delivery, and care.
We accept secure payments via Visa, MasterCard, and bank transfers. All transactions are processed safely through our payment gateway.
Once payment is received, we prepare your puppy for shipment. Typically, this takes 3 to 5 business days to ensure full health checks, vaccinations, and paperwork are complete.
We proudly offer German Shepherd, Australian Shepherd, Labrador Retriever, and Golden Retriever puppies.
Yes! All puppies are fully vaccinated, dewormed, and examined by licensed veterinarians before leaving our care.
Absolutely. We welcome visits to meet our puppies and their parents, ensuring transparency and trust.
We offer Air Transport, Road Transport, and Door-to-Door delivery across Australia with premium, climate-controlled carriers to ensure your puppy arrives safe and happy.
Yes, every Wag Wonder Pup comes with a 30-day health guarantee covering genetic and infectious conditions. Full health records are provided.
Yes! We provide detailed care instructions, feeding schedules, and ongoing support to ensure a smooth transition into your home.
Yes, reservations can be made with a deposit. We will guide you through the process and keep you updated until your puppy is ready for delivery.
For international buyers, we accept secure bank transfers and verified online payment gateways. Always contact us for guidance to ensure safety.
Every puppy undergoes a veterinary check, vaccinations, and is placed in an IATA-approved travel crate. Puppies under 12 weeks require a vet certificate confirming fitness to travel.
Yes, as long as it is done before the puppy has left our care. Please contact our team promptly to update your delivery preference.
Yes, we ship puppies to every state in Australia using safe, climate-controlled transport, tailored to each puppy’s needs.
You will receive tracking information and real-time updates for air or road delivery, ensuring peace of mind until your puppy arrives.
Our transport partners are trained to monitor puppies for stress. We provide a comfort plan including breaks, hydration, and calming methods during transit.
All Wag Wonder Pups are socialized daily with humans and other pets, ensuring confidence and adaptability in their new homes.
Puppies receive high-quality, breed-appropriate nutrition, carefully monitored to ensure optimal growth and health prior to delivery.
Yes, you can request a male or female puppy. Availability depends on current litters and reservations.
We provide refunds or exchanges only under our health guarantee or if a booking is canceled within the allowed timeframe. Contact our support team for details.
We provide a detailed home preparation guide, including crate setup, feeding station, and puppy-proofing tips to ensure a smooth arrival.
Yes, Wag Wonder Pup provides training tips for housetraining, basic commands, and social behavior to make your puppy a happy family member.
You can contact us via email, phone, or our website contact form. We provide ongoing support for all puppy owners.
Yes, puppies under 12 weeks require a vet certificate confirming they are fit to travel. We provide guidance for safe handling and transport.
Yes, multiple puppies can be shipped together if properly scheduled. We coordinate transport to ensure comfort and safety for all puppies.
Absolutely! We provide full guidance on follow-up vaccinations, checkups, and general care to ensure your puppy stays healthy.